Privacy Policy | Midas Casino

Information we may collect

When you use Midas Casino, we may collect information that identifies you or is reasonably connected with your account and activity on the website. The information collected depends on the services you use, the choices you make and any checks that are required before or during account use.

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Account and contact details

This may include your name, date of birth, residential details, contact details, username, account preferences and other information submitted when you register or update an account. We may also keep records of communications with you, including questions, requests and information provided to customer support.

Verification and identity information

To help confirm identity, age, account ownership and eligibility to use the services, we may request verification information and documents. These may include identity documents, address evidence, source-of-funds information or other material needed for verification and anti-fraud checks. The information requested can vary according to the circumstances of an account or transaction.

Payment and transaction records

We may collect records about deposits, withdrawals, wagers, account balances, transaction dates, payment methods and related account activity. Payment providers may process payment information directly. We may receive information needed to confirm a payment or manage a transaction, without necessarily receiving or storing all payment details.

Device, usage and cookie data

When you access the website, we may collect technical information such as your IP address, browser type, device information, operating system, language settings, pages viewed, approximate location, access times and information about how the website is used. We may also collect information through cookies and similar technologies.

You can choose whether to accept some cookies through your browser settings. Disabling cookies may affect the way parts of the website operate, including sign-in, security features, preferences or other functionality.

How we use information

We use personal information for purposes connected with providing, securing and improving the Midas Casino website and services. We seek to collect and use information that is relevant to the purpose for which it is handled.

To create, maintain and administer your account.
To process deposits, withdrawals and other account transactions.
To provide customer support and respond to questions, complaints and requests.
To confirm identity, age, account ownership and eligibility where checks are required.
To conduct security, anti-fraud, anti-money laundering and other risk checks in general terms.
To detect, prevent and investigate suspicious, unlawful or unauthorised activity.
To operate, maintain, test and improve the website, games, systems and user experience.
To send service messages, account notices, security alerts and other communications needed to manage your account.
To send promotional or marketing communications where permitted and where you have provided the required consent or otherwise indicated a relevant preference.
To meet legal, regulatory, accounting, reporting and responsible gambling obligations that apply to the services.
To establish, exercise or defend legal rights and to manage disputes, complaints or investigations.

We may combine information from your account, transactions, website activity and communications to help protect the website, keep records accurate, understand service performance and provide appropriate support. Automated tools or risk systems may be used as part of security, verification or fraud prevention processes. Where appropriate, further review may be available for a decision that significantly affects your account.

Marketing choices

You may be able to choose whether to receive marketing communications. Marketing messages may include information about services, features or relevant updates. You can withdraw your consent to marketing at any time by contacting support@midascasino-online.top. You can also use an unsubscribe option included in a marketing message where one is available. Service and security messages may still be sent when they are necessary for your account or the operation of the website.

Sharing, security and retention

When information may be shared

We may share relevant information with service providers that help operate the website and provide services on our behalf. These providers may support hosting, technology, payments, identity verification, fraud prevention, security, customer support, communications, analytics or professional services. They should only handle information for appropriate purposes and according to applicable arrangements.

Information may also be shared where reasonably necessary to protect players, the website or other people; to investigate suspected fraud or misuse; to process a payment or transaction; to comply with a lawful request or legal obligation; or to establish, exercise or defend legal rights. If business operations change, information may be transferred as part of a restructuring, sale or similar transaction, subject to appropriate protections.

Security measures

We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, misuse, alteration, loss or disclosure. These measures may include access controls, account security processes, monitoring, encryption or other safeguards appropriate to the information and the systems involved.

No website, online account or method of transmission can be guaranteed to be completely secure. You should keep your login details confidential, use a secure device and contact support promptly if you believe your account or personal information has been accessed without permission.

Retention of information

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security or support records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Your privacy rights and contact options

Depending on the circumstances and applicable privacy requirements, you may have rights concerning the personal information we hold about you. These rights can include requesting access to your information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information that is no longer needed, and withdrawing consent to marketing.

How to make a privacy request

To exercise your data rights, or to ask a privacy question, contact support@midascasino-online.top. Please clearly describe your request and provide enough information for us to identify the relevant account or records. We may need to verify your identity before providing information or making changes, particularly where the request involves account security or sensitive documents.

For access, ask for a copy or summary of the personal information associated with your account.
For correction, identify the information that is inaccurate, incomplete or out of date and provide the correct details where appropriate.
For deletion, explain which information you want removed. We will consider the request, but some records may need to be retained for legal, security, dispute or transaction purposes.
For marketing preferences, state that you want to withdraw consent to marketing communications. This will not normally affect essential account or security messages.

We will consider and respond to privacy requests within a reasonable period, subject to identity checks, the nature of the request and any applicable legal limits. If we cannot fulfil a request in full, we will generally explain the relevant reason, such as a requirement to retain records, protect another person’s information, preserve security or comply with a legal obligation.

Changes to this policy

This Privacy Policy may be updated when our services, technology, information practices or legal obligations change. The current version will be made available on the website. We encourage players to review this page from time to time so they understand how information may be handled. Continued use of the website after an update may indicate that you have read the revised policy, subject to any notice or consent requirements that apply.

Midas Casino Privacy Policy

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